Contact

Contacting Us - Customers

Product Query

If you have a query regarding a product please email our customer care dept sales@guystation.co.uk

Delivery

If you wish to contact us regarding your delivery please email sales@guystation.co.uk we will do our best to respond with 12 hours

Returns

Returns should be made to

Serus

PO BOX 228
Hitchin
Herts
SG4 0WW

Due to the obvious health and hygiene implications with adult goods. For the goods to be returned if they are not broken the following terms have to be met.

1. The goods must be unused.

2. The goods must be in their original condition & packaging.

3. Goods that are not heat sealed in the box are non refundable and non exchangeable.

4. Items supplied in sealed packaging that have been opened are non refundable and non exchangeable.

5. The goods must be received back within 14 days from the day your customer received their order.

6. Lingerie and items of clothing are non refundable and non exchangeable.

7. Videos and magazines are non refundable and non exchangeable.

If we suspect that the goods have been used or any of the above conditions are not met then we reserve the right to return the goods.

Please follow the returns instruction which came with your order

 

Suppliers & Trade Contacts

 

If you are a manufacturer or distributor and you wish to inform us about new products you can contact us

 

by email trade@sexwindow.co.uk

Or Post GS.co.uk, Almaza, Shorthill Road, Westerleigh, Yate Bristol BS37 8QN